Terms and Conditions

1. Introduction

Welcome to IIoT Bay. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

2. Use of Services

By using our services, you agree to:

  • Provide accurate and complete information when required
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Not attempt to interfere with or disrupt our services
  • Comply with all applicable laws and regulations

3. Intellectual Property

All content, trademarks, and other intellectual property on this website are owned by or licensed to IIoT Bay. You may not use, reproduce, or distribute any content without our express written permission.

4. IoT Solutions and Services

Our IoT solutions and services are provided subject to the following:

  • Services are provided "as is" with reasonable efforts to maintain uptime and performance
  • Technical specifications may be updated to improve service quality
  • Installation and deployment schedules are estimates and subject to change
  • Maintenance windows will be communicated in advance when possible
  • Service level agreements (SLAs) are defined in separate service contracts

5. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Our collection and use of personal information is governed by our Privacy Policy. IoT devices may collect operational data as described in product documentation.

6. Limitation of Liability

To the maximum extent permitted by law, IIoT Bay shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the services in question.

7. Warranties and Disclaimers

We provide our services with commercially reasonable care and skill. However:

  • We do not warrant that our services will be uninterrupted or error-free
  • We are not responsible for issues caused by third-party services or equipment
  • Hardware warranties are subject to manufacturer terms
  • Software is provided with regular updates and security patches

8. Payment Terms

Payment terms for our services include:

  • Prices are stated in Saudi Riyal (SAR) unless otherwise specified
  • Payment is due as specified in your service agreement or invoice
  • Late payments may result in service suspension
  • All fees are non-refundable unless otherwise stated
  • Prices may be updated with reasonable notice

9. Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in activities that may harm our business or other users. You may terminate your use of our services at any time by contacting us.

10. Modifications to Terms

We may update these Terms and Conditions from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Saudi Arabia.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Note: By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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